July 05, 2012

2Quik Carbon Technology: aero wheels on a grad student budget

Felt F4 with 60 mm carbon clinchers from 2Quik Carbon Technology
Felt F4 with 60 mm clinchers from 2Quik Carbon Technology

I recently acquired a new wheelset for my road bike, and - since I couldn't find many other product reviews online - I want to share my thoughts here in case someone on my budget with a passion for going fast is surfing Google looking for feedback from an actual rider.

As a graduate student and a bike racer, I’ve learned to make purchases based on value. In my mind, value means two things: (1) a price that I can afford, and (2) a product that does what I need, with a company that stands behind it. With wheels from 2Quik Carbon Technology, the first component of value - price - is obvious. They’re noticeably less expensive than comparable Easton or Profile Design wheels, and around $2k less (!) than a set of the more refined Zipps or HEDs. 

Racing my 2Quik wheels
The second component of value, performance and reliability, is harder to judge from a website. When I ordered my 60 mm carbon clinchers I found Anthony, the owner, very easy to work with - and I had the custom built wheels on my bike in two weeks. However, after a few hundred miles I did notice a small wobble in the rear wheel. My local bike shop helped me take apart the hub, which showed that there was a manufacturing defect in the hub. Rather than leave me with a good, but not great, wheelset, Anthony offered to have the factory rebuild the entire wheelset on a set of upgraded hubs. I returned the wheels, had them rebuilt, and got them back onto my bike within two weeks. This level of concern for both performance and customer satisfaction seems to be what drives 2Quik as a company. All companies will have the occasional defect; not all of them will treat their customers as well. 

As far as ride quality goes, the wheels are fantastic. They’re stiff enough to sprint on, comfortable enough for century rides and, according to my Garmin Edge, switching from Easton Circuits to 2Quik clinchers increased my average cruising speed from ~20 to ~22 MPH. When I’m in the market for another wheelset, I’ll be looking at a second set of 2Quiks.

4 comments:

casey said...

thanks for this review. how long did it take to get your wheels initially, and where did you have to ship them to get them fixed?

Mark Knight said...

Hi Casey -

I placed my order on April 21, and had them installed on my bike by May 9th, for a total of 18 days waiting in anticipation. I think you could reasonably expect your wheels in 30 days or less; if you ask Anthony (2quikcarbon@gmail.com) he can probably give you an estimated delivery time.

For the repair, I had to return the wheels to the factory in Xiamen (China). My carrier was USPS, which got 'em there & back in two weeks. The actual repair was done within about 24 hours of the wheels arriving at the factory.

I hope you found my experience useful!

Cheers,

Mark

casey said...

very cool. so how much did you have to pay for shipping, or was that covered?

Mark Knight said...

I ended up paying about $60 for shipping, per the warranty policy, although I may get reimbursed for some of it - 2Quik does have some discretion in how shipping gets handled.

The official 2Quik policy says:

2Quik carbon technology warrants to the original owner that all wheels purchased will be free from defects in material and workmanship for up to one year from date of purchase. 2Quik’s only obligation under this limited warranty is to replace or repair the necessary components without charge to the original owner. All shipping costs will be paid by customer. To obtain warranty service, customer should return the wheel(s) along with proof of purchase to the address listed on their invoice. This warranty shall not apply to wheel(s) which have been damaged due to any unforeseen accident and/or parts not supplied by 2Quik.